The Hamill Group

Revenue Cycle Infrastructure for Medical & Behavioral Health Providers

We help healthcare leaders strengthen the full revenue cycle with AI-enhanced revenue intelligence, operational oversight, payer expertise, denial prevention, and workflow infrastructure designed to identify opportunities faster and support revenue growth.

Custom Revenue Performance Review
Specialty Workflows Supported
Healthcare Revenue Operations
Strategy, analytics & execution without messing up any SEO strategy?
Eligibility to Payment
End-to-end revenue cycle support

Clean Claim Performance

97%+ First-Pass Clean Claim Rate

Denial Prevention & Recovery

Protecting revenue before and after claim submission

Custom Revenue Reporting

Financial insights tailored to your organization

Billing Challenges Vs. The Solutions

Denials Are a Symptom. Workflow Is the Cause.

Most denials begin upstream: weak eligibility, incomplete VOB, expired authorizations, claim-field errors, documentation gaps, or payer rules missed inside the EHR workflow.

Full-Spectrum Healthcare Billing Services & Revenue Cycle Operations

THG supports every stage of the revenue cycle, from patient access and claims management to denial prevention, analytics, and executive reporting.

Behavioral Health Billing Services

Deep expertise supporting therapy, psychiatry, SUD, IOP/PHP, telehealth, payer-specific workflows, and complex behavioral health reimbursement models. Open to your thoughts!

Revenue Cycle Management (RCM)

Strengthen financial performance with end-to-end revenue cycle oversight, proactive issue resolution, and clear executive visibility.

Medical Billing & Claims Management

Improve claim acceptance, reduce payment delays, and maximize reimbursement through proactive claims management.

Medical Coding (CPB / RHIA-Aligned)

Accurate coding and documentation review designed to improve claim quality and reduce preventable denials.

Credentialing & Provider Enrollment

Help providers gain and maintain payer participation with streamlined enrollment and credentialing support.

Denial Management & AR Recovery

Identify hidden revenue opportunities, workflow breakdowns, and reimbursement risks before they impact growth.

RCM Audit

Identify hidden revenue opportunities, workflow breakdowns, and reimbursement risks before they impact growth.

The Hamill Group: A Revenue Cycle Operations Partner

The difference between billing and revenue operations is visibility, accountability, and control.

Revenue Cycle Operations. Not Just Billing.

Most healthcare organizations don't struggle because of a single denial, claim, or billing error. Revenue challenges occur when critical functions like patient access, eligibility, claims, payments, denials, and reporting operate independently instead of as a connected system.

The Hamill Group helps healthcare organizations build stronger revenue cycle infrastructure by connecting workflows, improving visibility, and creating accountability across the entire revenue cycle. We don't just manage billing tasks. We help organizations understand where revenue slows down, why it happens, and what actions drive improvement.

By combining operational oversight, revenue analytics, payer expertise, and proven workflows, we help healthcare leaders strengthen financial performance, reduce revenue leakage, and build revenue operations that scale with growth.

Revenue problems rarely begin with a denial.

Most healthcare organizations treat eligibility, claims, denials, follow-up, and reporting as separate tasks instead of connected workflows. As visibility decreases, reimbursement slows, A/R ages, and the same revenue issues repeat month after month. Without operational oversight, organizations often see the symptoms of revenue leakage long before they identify the cause.

The Hamill Group approaches revenue cycle management as a connected operational system, not a collection of billing tasks.

By aligning patient access, eligibility, claims, denials, payments, and reporting into a unified workflow, we help healthcare organizations improve visibility, strengthen accountability, and identify revenue risks before they impact financial performance. The result is a more controlled revenue cycle, stronger payer performance, and revenue operations built to support long-term growth.

Our Certifications

The Hamill Group follows compliance-focused billing workflows designed to protect PHI, claim data, payer records, ERA/EOB files, and financial information across the revenue cycle. Our processes support HIPAA-aware data handling, role-based access, secure documentation, BAA requirements where applicable, and ISO 27001:2022-aligned information security controls.

Why Healthcare Organizations Choose The Hamill Group

Partnering with The Hamill Group is more than outsourcing billing. It’s a strategic investment in stronger workflows, greater visibility, and improved revenue performance. Here’s what healthcare organizations gain:

Accelerated Cash Flow & Reduced AR Days

Clean claim submission architecture, including pre-scrubbing against payer-specific edits, reduces first-pass denial rates and accelerates payment timelines. Our Accounts Managers monitor AR aging in real time and initiate follow-up on unpaid claims before they enter the 90-day bucket.

Clean claim submission architecture, including pre-scrubbing against payer-specific edits, reduces first-pass denial rates and accelerates payment timelines. Our Accounts Managers monitor AR aging in real time and initiate follow-up on unpaid claims before they enter the 90-day bucket.

Clean claim submission architecture, including pre-scrubbing against payer-specific edits, reduces first-pass denial rates and accelerates payment timelines. Our Accounts Managers monitor AR aging in real time and initiate follow-up on unpaid claims before they enter the 90-day bucket.

Clean claim submission architecture, including pre-scrubbing against payer-specific edits, reduces first-pass denial rates and accelerates payment timelines. Our Accounts Managers monitor AR aging in real time and initiate follow-up on unpaid claims before they enter the 90-day bucket.

Clean claim submission architecture, including pre-scrubbing against payer-specific edits, reduces first-pass denial rates and accelerates payment timelines. Our Accounts Managers monitor AR aging in real time and initiate follow-up on unpaid claims before they enter the 90-day bucket.

Clean claim submission architecture, including pre-scrubbing against payer-specific edits, reduces first-pass denial rates and accelerates payment timelines. Our Accounts Managers monitor AR aging in real time and initiate follow-up on unpaid claims before they enter the 90-day bucket.

Schedule Your Custom Revenue Performance Review

Meet directly with THG Founder & COO Kira Hamill to review revenue performance, identify operational risks, and uncover opportunities for improvement.

5-Step Operations Framework

How The Hamill Group Manages Your Revenue Cycle?

Practice Discovery & Revenue Cycle Baseline Assessment

Before we touch a single claim, we conduct a structured intake review of your EHR/PM configuration, payer contracts, credentialing status, current denial categories, and AR aging profile. This baseline eliminates the assumption-driven onboarding that causes early billing errors.

Front-End Revenue Cycle Controls

We install front-end controls at the point of scheduling and registration: real-time 270/271 eligibility verification, payer-specific authorization requirement checks, and demographic validation protocols. Front-end error prevention is the highest-ROI intervention in the revenue cycle; it eliminates downstream denials before claims are built.

Claim Preparation, Coding, & Clean Submission

Charges are reviewed by billing teams with CPB-aligned and specialty-specific coding standards. Claims are scrubbed against payer-specific edits and CMS logic before 837 electronic transmission. Medical transcription and documentation reviews are performed where required for E&M and behavioral health CPT accuracy.

Payment Posting, Denial Management & AR Resolution

835 ERA remittances are posted and reconciled against expected reimbursement benchmarks. Denials are classified by CARC/RARC, routed to the appropriate resolution workflow, and tracked through appeals and resubmission. AR aging is monitored in real time with escalation protocols for payer-level outliers.

Reporting, Optimization & Leadership Accountability

Monthly performance reports are delivered to your Accounts Manager and reviewed with practice leadership. KPI trending identifies payer reimbursement erosion, coding drift, and denial pattern changes. Quarterly strategy reviews are conducted for multi-site and behavioral health organizations to align billing operations with organizational growth objectives.

Which Revenue Challenges Are Impacting Your Organization?

Tell us where you’re experiencing revenue challenges, and we’ll help identify the root cause and opportunities for improvement.

Testimonials

Trusted by Healthcare Teams That Need More Than Basic Medical Billing

Medical practices and behavioral health organizations work with The Hamill Group because they need revenue cycle control, not just claim submission. Our team helps improve billing visibility, payer follow-up, denial accountability, and AR workflow support through hands-on account management and technical RCM expertise.

Flexible Pricing Built Around Your Organization

Standard

Built for small to mid-sized practices. Access a complete RCM solution with simple, percentage-based pricing. No setup fees or hidden costs.

3% – 6%

of collections
based on volume and specialty

Supports:

Custom

Designed for high-volume practices, large groups, and hospitals. Create a tailored RCM solution aligned with your workflows, scale, and payer mix.

AI-powered coding
Denial & AR management
Payer performance insights
Custom workflows & reports

Specialty Medical Billing Services for Complex Reimbursement Workflows

The Hamill Group supports medical practices and behavioral health organizations with specialty-focused billing workflows. Each specialty has different CPT codes, payer rules, documentation standards, authorization needs, and denial risks. Our billing teams manage those details so claims move more cleanly from intake to reimbursement.

Built for behavioral health, psychiatry, therapy, SUD, IOP, PHP, and group practices. THG supports VOB, recurring authorizations, telehealth POS/modifier review, session-level billing, H-code workflows, payer documentation, and denial prevention.

Gastroenterology

Endoscopy billing, authorizations, pathology coordination, modifiers, and payer documentation.

Oncology

High-dollar claims, infusion billing, prior authorizations, medical necessity, and underpayment checks.

Neurology

Testing codes, procedure billing, diagnosis alignment, authorizations, and payer follow-up.

Mental Health

Therapy, psychiatry, group sessions, telehealth, recurring authorizations, and session billing.

Infectious Disease

Specialty visits, lab coordination, infusion support, and payer rule management.

Hepatology

Chronic-condition documentation, specialty medication workflows, labs, and imaging.

Hematology

Drug billing, infusion workflows, lab review, & documentation checks.

Geriatrics

Chronic care billing, Medicare workflow support, documentation review, and patient-balance clarity.

ENT

ENT coding, diagnostic testing, payer authorizations, and documentation alignment.

Otolaryngology

ENT procedure coding, diagnostic testing support, payer authorization, and documentation alignment.

Dentistry

Medical-dental crossover billing, oral surgery, trauma care, DME links, and medical necessity.

DME

Medical necessity, proof of delivery, modifiers, CMN support, and payer follow-up.

Pick your specialty | Book a free demo

Understand Payer Workflows

Payer Expertise Across Medicare, Medicaid & Commercial Plans

The Hamill Group manages payer-specific billing workflows across government and commercial plans, helping practices control enrollment, claim rules, prior authorizations, reimbursement checks, denials, and AR follow-up with technical payer-level visibility.

Medicare

THG supports Medicare Part A/B and Medicare Advantage workflows, including MAC portal follow-up, PECOS enrollment checks, CMS-1500/UB-04 claim review, LCD/NCD documentation awareness, AWV billing, secondary coordination, and 835 ERA reconciliation.

Medicaid

Medicaid billing changes by state, MCO, waiver program, and covered service rule. THG manages Medicaid eligibility, prior authorization, state portal workflows, behavioral health carve-outs, revalidation tracking, COB, and payer-specific denial follow-up.

Commercial Payer

THG manages commercial payer workflows across Blue Cross Blue Shield, UnitedHealthcare, Aetna, Cigna, Humana, and regional plans. Our billing teams track authorization rules, timely filing limits, underpayments, contract variance, appeal windows, and patient responsibility transfer.

Billing Across States

Medical Billing Services for Healthcare Organizations Across All 50 U.S. States

Medical practices and behavioral health organizations work with The Hamill Group because they need revenue cycle control, not just claim submission. Our team helps improve billing visibility, payer follow-up, denial accountability, and AR workflow support through hands-on account management and technical RCM expertise.

Compare Billing Costs

Practice Billing Saver Guide:
In-House Cost vs. Managed RCM Infrastructure

The cost of billing is not only staff salaries. It includes supervision, recruiting, training, software, clearinghouse fees, rework, delayed cash, denials, underpayments, and management time.

Cost Category
In-House Billing Estimate
Managed RCM Estimate
Potential Annual Difference
Billing Staff Salary
$50,250
Included in service scope
$50,250
Payroll Burden & Benefits
$15,075
Included in service scope
$15,075
Software, Clearinghouse & Training
$18,000
Reduced / partially included
$12,000
Claim Rework & Manual Touches
$24,000
Reduced through workflow controls
$14,000
Denial Follow-Up & Appeals
$32,000
Included in RCM workflow
$32,000
AR Recovery & Underpayment Review
$28,000
Included in RCM workflow
$28,000
Management Oversight Time
$20,000
Reduced with KPI reporting
$12,000
Estimated Annual Cost
$187,325
Custom RCM Quote
Up to $163,325 before service fee
Ready to reduce hidden billing costs?

Talk to a revenue cycle expert →

Existing System Support

EHR-Agnostic Billing Support Without Changing Your System

THG works inside your existing EHR, EMR, practice management, clearinghouse, and payer portal environment. We improve billing workflow design, claim movement, reporting visibility, and payer response management without forcing a platform change.

Why We Provide the Best Behavioral Health RCM Services in the USA

Behavioral health billing breaks when authorizations, VOB, payer rules, and documentation are not managed together. The Hamill Group gives health centers a structured billing workflow built for recurring visits, telehealth claims, payer-specific requirements, and denial prevention.

Case studies

Behavioral Health RCM Case Studies Built Around Denials, Authorizations, and AR Control

Explore real behavioral health RCM case studies showing how The Hamill Group helps reduce denials, improve authorization workflows, and bring aging AR back under control with hands-on operational support.

Authorization Denial Control for Recurring Therapy Claims

THG helped a behavioral health group control recurring therapy and psychiatry claim denials by connecting VOB notes, approved units, CPT codes, authorization dates, provider details, and reauthorization deadlines into one payer-specific billing workflow.

Prior auth delays care
0 %
Day AR reviewed
0 -90
Auth denials tracked
CO- 0

Fixing POS, Modifier, and Payer Rule Errors in Telehealth Claims

THG helped a behavioral health provider reduce telehealth billing errors by reviewing payer-specific POS rules, modifier requirements, documentation, authorization links, and claim setup before submission.

Place of service checked
POS 0 /10
Modifiers validated
0 /GT/GQ
Denial trends monitored
0

Authorization Denial Control for Recurring Therapy Claims

THG helped a behavioral health group control recurring therapy and psychiatry claim denials by connecting VOB notes, approved units, CPT codes, authorization dates, provider details, and reauthorization deadlines into one payer-specific billing workflow.

Prior auth delays care
0 %
Day AR reviewed
0 -90
Auth denials tracked
CO- 0

Ready to Trace Denials Back to the Workflow That Caused Them?

If clean-looking claims are still denied or AR is aging past 60 days, the issue is likely workflow control. Get a no-commitment RCM review to identify denial causes, authorization gaps, and recovery opportunities.

FAQs

Frequently Asked Questions

What is included in The Hamill Group’s medical billing services?

Our medical billing services cover eligibility checks, VOB, charge review, CPT/ICD-10/HCPCS validation, 837 claim submission, clearinghouse rejection correction, 835 ERA posting, denial management, AR follow-up, secondary billing, and KPI reporting.

Our medical billing services cover eligibility checks, VOB, charge review, CPT/ICD-10/HCPCS validation, 837 claim submission, clearinghouse rejection correction, 835 ERA posting, denial management, AR follow-up, secondary billing, and KPI reporting.

Our medical billing services cover eligibility checks, VOB, charge review, CPT/ICD-10/HCPCS validation, 837 claim submission, clearinghouse rejection correction, 835 ERA posting, denial management, AR follow-up, secondary billing, and KPI reporting.

Our medical billing services cover eligibility checks, VOB, charge review, CPT/ICD-10/HCPCS validation, 837 claim submission, clearinghouse rejection correction, 835 ERA posting, denial management, AR follow-up, secondary billing, and KPI reporting.

Our medical billing services cover eligibility checks, VOB, charge review, CPT/ICD-10/HCPCS validation, 837 claim submission, clearinghouse rejection correction, 835 ERA posting, denial management, AR follow-up, secondary billing, and KPI reporting.

What is included in The Hamill Group’s medical billing services?

Our medical billing services cover eligibility checks, VOB, charge review, CPT/ICD-10/HCPCS validation, 837 claim submission, clearinghouse rejection correction, 835 ERA posting, denial management, AR follow-up, secondary billing, and KPI reporting.

Our medical billing services cover eligibility checks, VOB, charge review, CPT/ICD-10/HCPCS validation, 837 claim submission, clearinghouse rejection correction, 835 ERA posting, denial management, AR follow-up, secondary billing, and KPI reporting.

Our medical billing services cover eligibility checks, VOB, charge review, CPT/ICD-10/HCPCS validation, 837 claim submission, clearinghouse rejection correction, 835 ERA posting, denial management, AR follow-up, secondary billing, and KPI reporting.

Our medical billing services cover eligibility checks, VOB, charge review, CPT/ICD-10/HCPCS validation, 837 claim submission, clearinghouse rejection correction, 835 ERA posting, denial management, AR follow-up, secondary billing, and KPI reporting.

Our medical billing services cover eligibility checks, VOB, charge review, CPT/ICD-10/HCPCS validation, 837 claim submission, clearinghouse rejection correction, 835 ERA posting, denial management, AR follow-up, secondary billing, and KPI reporting.

What is included in The Hamill Group’s medical billing services?

Our medical billing services cover eligibility checks, VOB, charge review, CPT/ICD-10/HCPCS validation, 837 claim submission, clearinghouse rejection correction, 835 ERA posting, denial management, AR follow-up, secondary billing, and KPI reporting.

Our medical billing services cover eligibility checks, VOB, charge review, CPT/ICD-10/HCPCS validation, 837 claim submission, clearinghouse rejection correction, 835 ERA posting, denial management, AR follow-up, secondary billing, and KPI reporting.

Our medical billing services cover eligibility checks, VOB, charge review, CPT/ICD-10/HCPCS validation, 837 claim submission, clearinghouse rejection correction, 835 ERA posting, denial management, AR follow-up, secondary billing, and KPI reporting.

Our medical billing services cover eligibility checks, VOB, charge review, CPT/ICD-10/HCPCS validation, 837 claim submission, clearinghouse rejection correction, 835 ERA posting, denial management, AR follow-up, secondary billing, and KPI reporting.

Our medical billing services cover eligibility checks, VOB, charge review, CPT/ICD-10/HCPCS validation, 837 claim submission, clearinghouse rejection correction, 835 ERA posting, denial management, AR follow-up, secondary billing, and KPI reporting.

What is included in The Hamill Group’s medical billing services?

Our medical billing services cover eligibility checks, VOB, charge review, CPT/ICD-10/HCPCS validation, 837 claim submission, clearinghouse rejection correction, 835 ERA posting, denial management, AR follow-up, secondary billing, and KPI reporting.

Our medical billing services cover eligibility checks, VOB, charge review, CPT/ICD-10/HCPCS validation, 837 claim submission, clearinghouse rejection correction, 835 ERA posting, denial management, AR follow-up, secondary billing, and KPI reporting.

Our medical billing services cover eligibility checks, VOB, charge review, CPT/ICD-10/HCPCS validation, 837 claim submission, clearinghouse rejection correction, 835 ERA posting, denial management, AR follow-up, secondary billing, and KPI reporting.

Our medical billing services cover eligibility checks, VOB, charge review, CPT/ICD-10/HCPCS validation, 837 claim submission, clearinghouse rejection correction, 835 ERA posting, denial management, AR follow-up, secondary billing, and KPI reporting.

Our medical billing services cover eligibility checks, VOB, charge review, CPT/ICD-10/HCPCS validation, 837 claim submission, clearinghouse rejection correction, 835 ERA posting, denial management, AR follow-up, secondary billing, and KPI reporting.